HELLOLYF Technical Specifications

System requirements

  • An internet connection - broadband wired or wireless (3G or 4G/LTE)
  • Speakers and a microphone - built-in or USB plug-in or wireless Bluetooth
  • A webcam or HD webcam - built-in or USB plug-in

Supported operating systems

  • OS X Yosemite 10.10 or later
  • Windows 10, 8 or 8.1
  • 64 bit Ubuntu 14.04 or higher
  • Debian 8+
  • Fedora 24 or higher
  • OpenSUSE 13.3 or higher

Supported tablet and mobile devices

  • iOS support only for patient side through a web browser.
  • Android support for both doctors and patient through android app.
  • Windows tablets with window 8 and higher only for patient side through web browser.

Supported browsers

  • Windows: Edge 12+, Firefox 36+, Chrome 51+
  • Mac: Safari 7+, Firefox 36+, Chrome 51+
  • Linux: Firefox 36+, Chrome 51+

Processor and RAM requirements

Minimum Recommended
Processor Single Core 1Ghz or Higher Dual Core 2Ghz or Higher (i3/i5/i7 or AMD equivalent)
RAM 2gb 4Gb

Bandwidth requirements

The bandwidth used by Hellolyf will be optimized for the best experience based on the participants' network. It will automatically adjust for 3G, WiFi or Wired environments.

Recommended bandwidth for consultation:

  • For 1:1 video calling:
    • 600kbps (up/down) for average quality video
    • 2 Mbps (up/down) for good quality video
  • For audio VoiP: 60-80kbps